The Perfect Veterinary Consult: Consulting Techniques and Behaviours in Small Animal Practice

by Sanjay Mangabhai
May 2021

The Perfect Veterinary Consult: Consulting Techniques and Behaviours in Small Animal Practice pdf

The Perfect Veterinary Consult: Consulting Techniques and Behaviours in Small Animal Practice is a definitive guide for veterinarians and veterinary students who want to master clinical consultation skills, client communication, and professional behaviour in small animal practice. This practical manual draws on years of first-opinion clinical experience to explain not only what to do during a consultation but how and why, helping clinicians deliver exceptional care, build trust with clients, and improve overall practice success.

The book breaks down the entire consult from start to finish — from greeting the client and taking a thorough history to performing examinations, explaining findings clearly, discussing treatment options, and delivering recommendations with confidence. It also explores consulting behaviours such as building rapport, managing complex discussions, handling difficult situations, and maintaining professionalism under pressure.

Ideal for veterinarians in small animal practice, this resource helps improve communication and interpersonal skills that directly impact client satisfaction, patient care, and clinical outcomes. Whether you’re preparing for your first consult or refining your consultation approach, this guide gives you the tools to elevate every veterinary encounter.